Contact Us

Find the best way to get help and connect with USPS®. Fill out a short form or get tips to fix some of the most common issues right from your computer.

If you still need more help, see the contact information for technical support, Postal Store orders, and more.

Email Us

Use our online form to answer a few questions about your issue. Please provide as much detail as you can.

Find a Post Office

Find the nearest USPS location by city and state or ZIP Code. Get contact information, hours, and more.

Check Postal Holidays

Postal facilities are closed on federal holidays. See a list of all upcoming USPS holidays and events.

Contact USPS

General Information

For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The most common questions have to do with tracking packages or delayed delivery.

Customer Care Center

Connect with our customer service representatives to help resolve your issue and get back on track.

Call: +1 (424) 209-9851
Expect longer wait times to talk to a representative now through February.

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Federal Relay Services – TTY Access for Deaf & Hard of Hearing
Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. Connect with the Federal Relay using the following toll-free numbers:

  • +1 (424) 209-9851 – TTY/ASCII for persons with hearing and speech impairments
  • +1 (424) 209-9851 – for persons with hearing and speech impairments who wish to speak only in Spanish
  • +1 (424) 209-9851 – for hearing persons with speech impairments

For more details and a full list of TTY services, go to Federal Relay TTY.

Technical Support

The Technical Support team can help when a website application or form doesn’t work properly. If you have trouble using one of the following, please give us a call.

  • Click-N-Ship®
  • File a Claim
  • PO Boxes
  • The Postal Store®
  • USPS accounts

+1 (424) 209-9851

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery Support
If you need help with your Informed Delivery service, please email Informed Delivery User Support.

Domestic & International USPS Online Tracking

To see the most recent status of your packages, enter your tracking number in any search box on


NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. If you’d like to speak with a representative about another issue with your package, please call us.

+1 (424) 209-9851

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery Answers

Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. If you need more help, please send us an email.

Stamps & Free Shipping Supplies

To get help with stamps or other USPS merchandise, please see the following resources:

Stamps & Postal Store Orders

Stamp24 (+1 (424) 209-9851)
Call with questions about stamps or orders placed online through The Postal Store®.

Hours of Operation
Monday – Friday 8 AM – 8 PM ET
Saturday 8 AM – 6 PM ET
Closed Sundays and Postal Holidays

Free Shipping Supplies

+1 (424) 209-9851
Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order.

Hours of Operation
Monday – Friday 7 AM – 11 PM ET
Saturday 7 AM – 6 PM ET